How much will shipping cost?
Fun fact: We happily offer free shipping on US orders over $75!
Shipping for orders under $75 will be calculated and displayed at checkout.
When will my order ship?
We want you to be able to enjoy your purchase asap! All orders ship within 1-3 business days.
Please be aware that we do not ship on Saturdays, Sundays, or holidays.
While we will do THE MOST to ensure your order is delivered on time, denimandstreet cannot be held responsible for conditions beyond our control such as severe weather, postal interruptions, etc.
How do I track my order?
When your order is shipped, you will receive a shipping confirmation email including your tracking number. Whoop Whoop, your order is on it's way!
Just plug the tracking number in at usps.com or click on the hyperlink in your email to track your package.
Oops! My shipping address is wrong!
We cannot make any changes to an order after it has been shipped. However, if you notice your shipping address is wrong prior to receiving your shipping confirmation email please reach out to us asap at firstname.lastname@example.org so we can help!
We ask that in your email you include your first and last name, your order number and what changes need to be made.
Uh... my package was sent back to the sender?!
We'll send you an email when the package arrives back to us. If it was returned due to an insufficient shipping address, the customer is responsible for the shipping charges. This amount must be paid before items are re-shipped to the customer's correct shipping address.
I never received my package :(
If your package was lost or stolen after being received by the post office, Denim & Street can not be held responsible and USPS will need to be contacted. We can help get you in touch with USPS if needed to help locate your package! Just email us at email@example.com and we will do our best to help. You may also file a missing package or damaged package claim at www.usps.com.